PRIVACY POLICY

This Privacy Policy has been developed taking into account the provisions of the current Organic Law on Personal Data Protection, as well as Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (the GDPR); and this Privacy Policy includes information about how your personal information is collected, used and shared when you visit Pepka website (www.pepka.es).

Data processing

The personal data requested, if applicable, will consist solely of those strictly necessary to identify and respond to the request made by the data subject. This information will be processed fairly, lawfully and transparently, with respect to the data subject. Furthermore, personal data will be collected for specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with those purposes.
The data collected from each interested party will be adequate, relevant, and not excessive in relation to the purposes for each case, and will be updated whenever necessary.
Prior to the collection of their data, the data subject will be informed of the general details regulated in this policy so that they can provide express, precise and unequivocal consent for the processing of their data, in accordance with the following aspects.

Purposes of data processing

The explicit purposes for which each of the processing operations is carried out are set out in the information clauses included in each of the data collection methods.
Depending on how you use our website, we will process your personal data for the following purposes:

Purpose

More information

Data for user registration

Anyone who decides to register as a user of our website must provide their identification information. This is the only way we can provide access to the features, products and services available to you as a registered user. You may cancel your registration at any time.

Data for the placement, fulfillment and execution of the purchase on this website

The purposes included in this processing of your data are:

1. Contact the Customer regarding modifications, updates or informative communications related to the purchased products.

2. Manage payment for products purchased by the Customer.

3. Prevent and detect misuse of the website, as well as potential fraud.

4. Manage possible changes or returns, as well as requests for information about products.

5. For billing purposes.

To respond to requests made by Customer and/or User through the “Customer Service” channel

When necessary to respond to a request for information from a User and/or a Customer.

For Marketing

The data will be processed to carry out promotional activities. They will also be used to manage subscriptions and to send personalized information about our products or services using various electronic means (such as email).

Legitimation for data processing

Data type

Legitimation

Data for user registration

The legitimacy of processing is based on the need to process the data to execute the terms governing the use of the website, as registration is only possible if the data is processed.

Data for the placement, fulfillment and execution of the purchase on this website

The processing of your data is necessary for the execution of the sales contract that binds us to the Customer.
The legitimacy for processing such data will vary. Some processing associated with the purchasing process may be activated by the Customer’s consent (e.g., storage of payment data), while other data may be processed based on a legitimate interest (e.g., to prevent possible fraud).

To respond to requests made by Customer and/or User through the “Customer Service” channel

The legitimacy of the processing is based on the need for processing to execute the contract or provide services that bind us to the Customer, or the User’s own consent.
If the processing is carried out due to the exercise of the rights of the interested parties, or with claims related to products or services provided by Us, the legitimacy will be based on compliance with legal obligations on our part.
If the processing is carried out in connection with the management of incidents related to the purchased product, the processing will be necessary for the execution of the purchase agreement.

For Marketing

The legitimacy of processing is based on the User’s consent. Legitimate interest legitimizes the possibility of displaying personalized information to the User and the legitimate interest in profiling with the information we have about the User.

Data retention period

The retention period for personal data will vary depending on the purposes for which they are being processed, as follows:

Data type

Legitimation

Data for user registration

We will process your data for as long as you remain a user, that is, until you cancel your account.

Data for the placement, fulfillment and execution of the purchase on this website

We will process your data for as long as necessary to manage the products purchased, including any exchanges, returns, complaints, or claims regarding the purchased product.

To respond to requests made by Customer and/or User through the “Customer Service” channel

We will process your data for as long as necessary to fulfill your request.

For Marketing

We will process your data until you unsubscribe from our newsletter.

Recipients

As a general rule, we do not transfer or communicate data to third parties, except as required by law. However, if necessary, the data subject is informed of such transfers or communications through the informed consent clauses contained in the various methods for collecting personal data. 

Rights of interested parties

The data protection regulations grant a series of rights to the interested parties or data owners and users of this website. These rights that assist interested persons are the following:
Right of access: the right to obtain information about whether your own data is being processed, the purpose of the processing, the categories of data involved, the recipients or categories of recipients, the retention period, and the origin of the said data.
Right to rectification: the right to obtain rectification of inaccurate or incomplete personal data.
Right to erasure, or the right to obtain the erasure of your own data in the following cases:

  • When the data is no longer necessary for the purpose for which it was collected;
  • When the data subject withdraws consent;
  • When the data must be deleted in compliance with a legal obligation;
  • When the data has been obtained through an information society service based on the provisions of Article 8, paragraph 1, of the European Data Protection Regulation.

Right to object: the right to object to certain processing based on the data subject’s consent.
Right to restriction: right to obtain restriction on the processing of your own data when any of the following situations apply:

  • When the data subject challenges the accuracy of the personal data, for a period that allows the company to verify its accuracy;
  • When the company no longer needs the data for the purposes for which it was collected, but the data subject needs it to formulate, exercise, or defend claims;
  • When the data subject has objected to the processing while it is being verified whether the legitimate grounds of the company prevail over those of the data subject.

Right to portability: the right to obtain your own data in a structured, commonly used and machine-readable format to reuse your own personal data for your own purposes across different services.
Interested parties may exercise the aforementioned rights by writing to Pepka at the following email address:  hello@pepka.es , indicating the right they wish to exercise in the subject line. We will attend to your request as soon as possible and taking into account the deadlines provided for in the regulations on data protection.

Cookies

Cookies are small, often encrypted text files located in your browser’s directories. Web developers use them to help users navigate their websites efficiently and perform certain important functions to display the website correctly. Due to their core role of enhancing usability and site processes, disabling cookies may prevent users from using certain websites’ functions. These cookies regulate how the widgets and other elements of the website function on the page.
For further information, visit allaboutcookies.org .
There are a number of different types of cookies, however our website uses:

  • Functional cookies: our website uses these cookies so that it recognizes your previously selected preferences, as well as your estimated location to display the right shipping options. The information these cookies collect is usually anonymized which means we can’t identify you personally.
  • Analytics cookies: we collect information about your visit to our website, the content you viewed and the links you followed. The information is anonymous and is used only for statistical purposes. Web analytics and cookies cannot be used to identify you as they never contain personal information such as your name and email address.

Overall, cookies help us provide you with a better website and in no way give us access to your computer or any information about you, other than the data you choose to share with us by subscribing to the mailing list or placing an order in our shop. 

How to manage cookies settings?

This section briefly explains how to view and configure the cookies for the most frequently used browsers.
In this regard, all browsers allow users to obtain general information about the cookies installed on a website. For information purposes, a series of related links are provided:

Google Chrome
Mozilla Firefox
Internet Explorer

Furthermore, the user may allow, block, or delete cookies installed on their device by modifying their browser settings according to the instructions provided above. For informational purposes, cookies settings are usually configured in the “Preferences” or “Tools” menu of each browser. In any case, you can always consult your browser’s help section to resolve questions you may have in this regard.
Note that if you prevent the installation of all cookies, the content of the website, as well as certain functionalities and services provided by it, may be affected.

Links

This website contains links to other websites. Note that we are not responsible for the privacy policies of other websites, and we advise you to read the privacy statements of each website you visit. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

How do I withdraw my consent?

You may withdraw your consent for us to contact you and for the continued collection and usage of your data by contacting us via the contact form or hello@pepka.es .

Change to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.